Privacy Policy

Last updated 23 October 2026

This policy explains what personal data Marvo collects, why, who sees it and what your rights are. Marvo is operated by Anqor Studios L.L.C-FZ ("we", "us"), Meydan Grandstand, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates. Questions or requests: hello@marvo.cc.

1. Two roles

When you visit this website, book a demo or talk to our own assistant, we decide why and how your data is used: we are the controller. When one of our customers uses Marvo to call or answer its own leads and customers, the customer decides why and how that data is used and we act as its processor. That relationship is covered by our Data Processing Addendum. If a Marvo customer called you, please contact that business first to exercise your rights.

2. What we collect on this website

• Demo request: your name, email address, phone number, company, your answers to the form's questions, the time you choose and your time zone.
• Email confirmation: we email you a six-digit code to confirm the address before we book. The code is not stored; it is checked with a signed token.
• Agreement to a call: if you tick the box asking us to call you, we record that you agreed, with the date and time.
• Technical data: your IP address and browser details are seen by our hosting provider when you load the page and are used briefly to limit abuse. We keep no profile of you.
• Cookies and trackers: at the time of writing this website sets no cookies and runs no advertising or analytics trackers. If that changes we will update this page first.

3. The call from our assistant

If you tick the box, an AI assistant calls the number you gave to ask a few questions that prepare the demo. The assistant says it is an AI if you ask. Calls may be recorded and transcribed, and a short summary is kept with your demo request. You can say at any time that you do not want to be called and we will stop and note it. If you do not tick the box, we do not place an automated call.

4. Why we use your data

• To respond to your request, book and run the demo, and follow up: this is needed to take steps at your request.
• To place the assistant call: your consent (the tick box), which you can withdraw at any time.
• To keep the service secure and prevent abuse: our legitimate interest.
• To meet legal obligations, for example record-keeping and responding to authorities.

We do not sell personal data and we do not use it for advertising.

5. Who receives it

Only service providers that help us run the above, under contract:

• our email, calendar and video-meeting provider, for bookings, invitations and email;
• our hosting provider, for this website and its booking functions (they run in a data centre in India);
• our calling providers for the assistant call: a telephony carrier, a speech recognition and voice provider, and a language-model provider;
• an AI provider that helps us summarise and label calls.

The categories for our customers' service are in the Data Processing Addendum, and we give the named list to anyone who asks. We may also disclose data where the law requires it.

6. Transfers outside the UAE

Several of these providers run data centres outside the United Arab Emirates, including in India, the United States and Europe. We use contracts and provider terms that require them to protect personal data, and we only send what each provider needs to do its job.

7. How long we keep it

Demo requests, booking details and call records are kept for up to 12 months after our last contact with you, unless you become a customer (then the customer terms apply) or the law requires longer. You can ask us to delete them earlier.

8. Your rights

Subject to the law that applies to you, you can ask us to: tell you what we hold about you, correct it, delete it, restrict or stop using it, give it to you in a portable form, and stop calling or emailing you. You can withdraw consent at any time. Write to hello@marvo.cc; we will answer within 30 days. You may also complain to the data protection authority where you live.

9. Security

We use measures suited to the data: encrypted connections, limits on how often the booking functions can be used, signed email confirmation, restricted access to our systems and encrypted storage of the keys we use to connect to other services. No system is perfectly secure, and we will tell you and the authorities where the law requires after a breach.

10. Children

Marvo is for businesses. We do not knowingly collect data from anyone under 18.

11. Changes

We will post changes here and change the date above. For material changes we will also tell customers.